How To Fix D9710 - Risk potential &1 not found in '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 710

• Message text: Risk potential &1 not found in '&2'

What causes this issue?

The risk potential &V1& is not available for the key date in the
dangerous goods additional data for &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose one of the following procedures:
Use a different risk potential.
Change the dangerous goods legal data concerned.
If you want to ignore this warning, choose <ZK>Confirm</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9710 - Risk potential &1 not found in '&2' ?

  The SAP error message D9710, which states "Risk potential &1 not found in '&2'", typically occurs in the context of risk management or compliance processes within SAP systems, particularly when dealing with risk analysis or risk assessment functionalities.
  Cause:
  The error message indicates that the system is unable to find a specific risk potential (identified by &1) in the specified context or area (identified by &2). This can happen due to several reasons:
  
  Missing Configuration: The risk potential may not have been defined or configured in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the risk potential or the related data.
  Incorrect Input: The input parameters provided during the transaction may be incorrect or not matching the expected values.
  
  Solution:
  To resolve the D9710 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the risk potential is correctly defined in the system. This can usually be done in the customizing settings (SPRO) under the relevant risk management or compliance area.
  Ensure that the risk potential is active and properly linked to the relevant organizational units or processes.
  
  
  
  Data Validation:
  
  Check the relevant tables (e.g., tables related to risk management) to ensure that the risk potential exists and is correctly configured.
  Use transaction codes like SE11 or SE16 to view the data in the relevant tables.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the risk potential. This can be checked in the user roles and profiles.
  
  
  
  Input Parameters:
  
  Double-check the input parameters being used in the transaction or report that triggered the error. Ensure they are correct and correspond to existing entries in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to risk management for any specific guidance or known issues related to this error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RISK, GRCP, or others related to risk management.
  SAP Notes: Search for SAP Notes related to D9710 for any patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the D9710 error and implement a suitable solution.