How To Fix D9431 - Error in ALE document distribution

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 431

• Message text: Error in ALE document distribution

What causes this issue?

An error occurred distributing the DMS document to the report.

System Response

ALE distribution was terminated.

How to fix this error?

Make sure that your system landscape and Customizing settings allow you
to distribute DMS documents using the message type <ZH>DOCMAS</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9431 - Error in ALE document distribution ?

  The SAP error message D9431, which indicates "Error in ALE document distribution," typically arises in the context of Application Link Enabling (ALE) when there is an issue with the distribution of documents between systems. This can occur in scenarios involving IDocs (Intermediate Documents) or when data is being exchanged between different SAP systems or between SAP and non-SAP systems.
  Causes of D9431 Error
  
  Configuration Issues: Incorrect configuration of the ALE settings, such as partner profiles, message types, or distribution model.
  IDoc Issues: Problems with the IDoc itself, such as missing mandatory fields, incorrect data formats, or IDoc structure mismatches.
  Network Issues: Connectivity problems between the systems involved in the document distribution.
  Authorization Issues: Lack of necessary authorizations for the user or system trying to send or receive the IDoc.
  System Errors: Technical issues in the SAP system, such as memory issues, system downtime, or other runtime errors.
  
  Solutions to D9431 Error
  
  
  Check Configuration:
  
  Verify the ALE configuration settings in transaction WE20 (Partner Profiles) and BD64 (Distribution Model).
  Ensure that the message types and IDoc types are correctly defined and mapped.
  
  
  
  Review IDoc Data:
  
  Use transaction WE02 or WE05 to monitor the IDocs and check for any errors or warnings in the IDoc data.
  Look for any missing or incorrect fields in the IDoc that could cause the distribution to fail.
  
  
  
  Check Connectivity:
  
  Ensure that the systems involved can communicate with each other. Check network settings, firewalls, and any other connectivity issues.
  Test the connection using transaction SM59 (RFC Destinations).
  
  
  
  Authorization Check:
  
  Verify that the user or system has the necessary authorizations to send and receive IDocs. Check roles and profiles assigned to the user.
  
  
  
  System Logs:
  
  Check the system logs for any related error messages that could provide more context about the issue. Use transaction SM21 to view the system log.
  
  
  
  Reprocess IDocs:
  
  If the IDoc has failed, you can reprocess it using transaction BD87 or WE19 (for testing purposes).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the D9431 error.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  BD64: Distribution Model
  WE02 / WE05: IDoc Monitoring
  SM59: RFC Destinations
  SM21: System Log
  BD87: Reprocess IDocs
  WE19: Test IDoc
  
  
  
  Documentation: Review SAP documentation on ALE and IDocs for a deeper understanding of the configuration and troubleshooting steps.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the D9431 error in your SAP system.