How To Fix D9389 - User-defined text with long text can only be changed via long text

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 389

• Message text: User-defined text with long text can only be changed via long text

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Change the user-defined text in the long text editor.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9389 - User-defined text with long text can only be changed via long text ?

  The SAP error message D9389 indicates that a user-defined text with long text can only be modified through the long text editor. This error typically arises when a user attempts to change a long text entry using a method that is not supported for long texts, such as trying to edit it directly in a field that does not allow for long text modifications.
  Cause:
  
  Editing Method: The user is trying to edit a long text field directly in a standard input field instead of using the long text editor.
  Configuration: The system may be configured in such a way that it restricts direct editing of long texts in certain transactions or screens.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Use the Long Text Editor:
  
  Navigate to the relevant transaction or screen where the long text is located.
  Look for an option to edit long text, which is usually represented by a button or a menu option (e.g., "Long Text" or "Text").
  Click on this option to open the long text editor, where you can make your changes.
  
  
  
  Check User Permissions:
  
  Ensure that you have the necessary permissions to edit long texts. If you do not have the required authorizations, contact your SAP administrator.
  
  
  
  Review Configuration:
  
  If the issue persists, it may be necessary to review the configuration settings related to long texts in your SAP system. This may involve checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling long texts in the context of the transaction you are working with.
  
  
  
  Related Information:
  
  Long Texts in SAP: Long texts are used in various SAP modules (like MM, SD, PM, etc.) to provide detailed descriptions or additional information that cannot be captured in standard text fields.
  Transaction Codes: Familiarize yourself with transaction codes that are commonly used for editing long texts, such as SO10 (for standard texts) or specific transaction codes related to the module you are working in.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.