How To Fix D7022 - &1 returned with exception COMMUNICATION_FAILURE

SAP Error Message - Details

• Message type: E = Error

• Message class: D7 - Messages for Development Class SDBO

• Message number: 022

• Message text: &1 returned with exception COMMUNICATION_FAILURE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D7022 - &1 returned with exception COMMUNICATION_FAILURE ?

  The SAP error message D7022 with the description "returned with exception COMMUNICATION_FAILURE" typically indicates that there is a communication issue between the SAP system and another system or service it is trying to connect to. This could be due to various reasons, including network issues, configuration problems, or service unavailability.
  Causes:
  
  Network Issues: There may be a problem with the network connection between the SAP system and the external system (e.g., a database, web service, or another SAP system).
  Service Unavailability: The external service or system that SAP is trying to communicate with may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  Timeouts: The request may be timing out due to long processing times or heavy load on the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Availability: Check if the external service or system is up and running. You may need to contact the administrator of the external system to confirm its status.
  Review Configuration Settings: Double-check the configuration settings in both the SAP system and the external system. Ensure that all parameters (like hostnames, ports, and credentials) are correctly set.
  Examine Firewall Rules: If there are firewalls in place, ensure that they are configured to allow traffic between the SAP system and the external system.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system or the external service.
  Check SAP Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on error handling and troubleshooting communication issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and you have access to SAP support, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication failure indicated by the D7022 error message.