How To Fix D4635 - Could not determine when Information APAR was last updated

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 635

• Message text: Could not determine when Information APAR was last updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D4635 - Could not determine when Information APAR was last updated ?

  The SAP error message D4635, which states "Could not determine when Information APAR was last updated," typically relates to issues with the system's ability to retrieve or display information about an Information APAR (Authorized Program Analysis Report). This can occur in various contexts, often related to system updates, patches, or configuration issues.
  Causes:
  
  Missing or Incomplete Data: The system may not have the necessary data to determine the last update of the Information APAR.
  Configuration Issues: There may be misconfigurations in the system settings that prevent it from accessing the required information.
  Network Issues: If the system needs to access external resources (like SAP support) and there are network issues, it may fail to retrieve the necessary information.
  System Version: The version of the SAP system may not support the specific APAR or may have compatibility issues.
  Database Issues: Problems with the database that stores the APAR information can also lead to this error.
  
  Solutions:
  
  Check System Configuration: Ensure that the system is properly configured to access the necessary data. This includes checking settings related to SAP Notes and APAR retrieval.
  Update the System: Make sure that your SAP system is up to date with the latest patches and updates. Sometimes, older versions may not have the latest APAR information.
  Network Connectivity: Verify that there are no network issues preventing the system from accessing external resources. Check firewall settings and network configurations.
  Database Integrity: Run checks on the database to ensure that it is functioning correctly and that there are no corruption issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on the system's configuration and the nature of the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Documentation: Review the official SAP documentation for your version to understand how APARs are managed and retrieved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the D4635 error in your SAP system.