How To Fix D4626 - Specify hostname, product-id and PTF number

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 626

• Message text: Specify hostname, product-id and PTF number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D4626 - Specify hostname, product-id and PTF number ?

  The SAP error message D4626 indicates that there is a missing or incorrect specification of the hostname, product ID, and PTF (Program Temporary Fix) number in the context of a system or software installation or upgrade. This error typically arises during the installation of SAP components or when applying patches.
  Cause:
  
  Missing Information: The hostname, product ID, or PTF number has not been provided in the required format.
  Incorrect Configuration: The configuration files or parameters may not be set correctly, leading to the system being unable to identify the necessary components.
  Network Issues: If the hostname cannot be resolved due to DNS issues or network configuration problems, this error may occur.
  Version Mismatch: The specified PTF may not be compatible with the installed version of the SAP product.
  
  Solution:
  
  Check Input Parameters: Ensure that you have correctly specified the hostname, product ID, and PTF number. This information is usually required in the installation or upgrade scripts.
  Verify Configuration Files: Review the configuration files (like sapinst or other relevant files) to ensure that all necessary parameters are correctly set.
  DNS Resolution: Make sure that the hostname can be resolved correctly. You can test this by using commands like ping or nslookup to check if the hostname is reachable.
  Consult SAP Notes: Look for relevant SAP Notes that may provide additional context or solutions for this specific error. SAP Notes often contain patches or workarounds for known issues.
  Check Compatibility: Verify that the PTF number you are using is compatible with the version of the SAP product you are trying to install or upgrade.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP installation and upgrade guides for detailed instructions on how to specify the required parameters.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the installation logs for more detailed error messages that can provide additional context about the failure.
  
  By following these steps, you should be able to resolve the D4626 error and proceed with your SAP installation or upgrade.