How To Fix D4457 - Unable to determine operating system release

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 457

• Message text: Unable to determine operating system release

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D4457 - Unable to determine operating system release ?

  The SAP error message D4457, "Unable to determine operating system release," typically occurs during the installation or upgrade of an SAP system. This error indicates that the SAP system is unable to identify the operating system version on which it is running. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Unsupported Operating System: The operating system may not be supported by the version of SAP you are trying to install or upgrade.
  Missing or Incorrect Environment Variables: The environment variables that SAP relies on to determine the OS version may be missing or incorrectly set.
  Corrupted Installation Files: The installation files may be corrupted or incomplete, leading to issues in determining the OS.
  Permissions Issues: Insufficient permissions for the user running the installation may prevent the system from accessing necessary files or executing commands.
  Incompatible Kernel Version: The kernel version of the operating system may not be compatible with the SAP version.
  
  Solutions:
  
  Check OS Compatibility: Verify that the operating system you are using is compatible with the version of SAP you are trying to install. Refer to the SAP Product Availability Matrix (PAM) for supported platforms.
  Set Environment Variables: Ensure that the necessary environment variables (like PATH, LD_LIBRARY_PATH, etc.) are correctly set. You may need to consult your system administrator for assistance.
  Re-download Installation Files: If you suspect that the installation files are corrupted, re-download them from the SAP Service Marketplace or the appropriate source.
  Run as Administrator: If you are on a Windows system, try running the installation as an administrator to ensure that you have the necessary permissions.
  Check Kernel Version: If you are on a Unix/Linux system, check the kernel version using commands like uname -a and ensure it meets the requirements for the SAP version.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often contain patches or workarounds for known issues.
  
  Related Information:
  
  SAP Support Portal: Access the SAP Support Portal for documentation, notes, and community discussions related to your specific SAP version and error messages.
  SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.
  Documentation: Review the installation and upgrade guides provided by SAP for your specific version, as they often contain troubleshooting sections.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.