How To Fix D4421 - Monitoring object:SAP/OS400 active space roll management-user management


SAP Error Message - Details

  • Message type: E = Error

  • Message class: D4 - DB2/400 specific messages

  • Message number: 421

  • Message text: Monitoring object:SAP/OS400 active space roll management-user management

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message D4421 - Monitoring object:SAP/OS400 active space roll management-user management ?

    The SAP error message D4421, which pertains to monitoring objects in SAP/OS400 related to active space roll management and user management, typically indicates an issue with the management of memory or resources in the SAP system running on the IBM i (AS/400) platform. This error can arise due to various reasons, including insufficient memory allocation, configuration issues, or problems with user sessions.

    Causes:

    1. Insufficient Memory: The system may not have enough memory allocated for the active space roll management, leading to performance issues or errors.
    2. Configuration Issues: Incorrect configuration settings in the SAP system or the underlying OS/400 environment can lead to this error.
    3. User Session Limits: If there are too many active user sessions or if the user management settings are not properly configured, it can trigger this error.
    4. Resource Contention: Other processes or applications running on the same system may be consuming resources, leading to contention and errors in SAP.

    Solutions:

    1. Check Memory Allocation: Review the memory settings in the SAP system and ensure that adequate memory is allocated for the active space roll management. You may need to increase the memory allocation if it is insufficient.
    2. Review Configuration Settings: Verify the configuration settings in both SAP and the OS/400 environment. Ensure that they are set according to best practices and the specific requirements of your system.
    3. Monitor User Sessions: Check the number of active user sessions and ensure that it is within acceptable limits. If necessary, terminate inactive sessions or adjust user management settings to allow for more concurrent users.
    4. Resource Monitoring: Use monitoring tools to check for resource contention. Identify any processes that may be consuming excessive resources and take appropriate action to mitigate the issue.
    5. Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for known issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on memory management and user management in SAP on OS/400.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • IBM i Documentation: Review IBM i documentation for best practices on resource management and configuration settings that can impact SAP performance.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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