How To Fix D4401 - Monitoring object: SAP/OS400 roll management - free user management

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 401

• Message text: Monitoring object: SAP/OS400 roll management - free user management

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D4401 - Monitoring object: SAP/OS400 roll management - free user management ?

  The SAP error message D4401, which pertains to "Monitoring object: SAP/OS400 roll management - free user management," typically indicates an issue related to the management of user sessions and roll areas in an SAP system running on the OS/400 platform (IBM iSeries).
  Cause:
  
  Resource Limitations: The error often arises when the system has reached its limit for user sessions or roll areas. This can happen if there are too many active users or if the roll area configuration is not optimized.
  Configuration Issues: Incorrect configuration settings for user management or roll area parameters can lead to this error.
  System Performance: High system load or performance issues can also contribute to this error, as they may prevent the system from managing user sessions effectively.
  
  Solution:
  
  Check User Sessions: Monitor the number of active user sessions. If the limit is reached, consider terminating inactive sessions or increasing the maximum number of allowed sessions.
  Adjust Roll Area Settings: Review and adjust the roll area settings in the SAP profile parameters. You may need to increase the size of the roll area or the number of roll areas allocated to users.
  System Configuration: Ensure that the system is configured correctly for user management. This includes checking the parameters related to user sessions and roll management in the SAP profile.
  Performance Tuning: If the system is under heavy load, consider performance tuning measures, such as optimizing database queries, increasing hardware resources, or scheduling batch jobs during off-peak hours.
  Consult Documentation: Refer to SAP Notes and documentation specific to your version of SAP and OS/400 for detailed guidance on configuration and troubleshooting.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide specific fixes or recommendations for this error.
  System Monitoring Tools: Utilize SAP monitoring tools to keep track of user sessions and system performance metrics.
  IBM iSeries Documentation: Review IBM documentation for OS/400 to understand system limits and configurations that may affect SAP performance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your system administrator for further assistance.