How To Fix D4138 - Please press 'RESET' first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: D4 - DB2/400 specific messages

  • Message number: 138

  • Message text: Please press 'RESET' first

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message D4138 - Please press 'RESET' first ?

    The SAP error message D4138, which states "Please press 'RESET' first," typically occurs in the context of a transaction or process where the system expects the user to reset a certain state or condition before proceeding. This error can arise in various scenarios, such as during data entry, processing transactions, or when interacting with specific SAP modules.

    Cause:

    1. Incomplete Process: The error often indicates that a previous operation was not completed or was interrupted, leaving the system in a state that requires a reset.
    2. User Action Required: The system may be waiting for the user to take a specific action (like pressing the 'RESET' button) to clear the current state or data before allowing further actions.
    3. Session Issues: Sometimes, issues with the user session or transaction state can lead to this error.

    Solution:

    1. Press 'RESET': The immediate solution is to follow the instruction in the error message and press the 'RESET' button in the SAP interface. This action should clear the current state and allow you to proceed.
    2. Re-enter Data: After resetting, you may need to re-enter any data that was lost or not saved due to the previous interruption.
    3. Check for Locks: If the error persists, check if there are any locks on the transaction or data that might be causing the issue. You can use transaction codes like SM12 to view and manage locks.
    4. Log Out and Log Back In: If the problem continues, try logging out of the SAP system and logging back in to refresh your session.
    5. Consult Documentation: If you are unsure about the specific context in which the error occurred, refer to SAP documentation or help resources related to the specific transaction or module you are using.
    6. Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be related to the process you are working on.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message D4138.
    • User Training: Ensure that users are trained on the correct procedures for the transactions they are performing to minimize the occurrence of such errors.

    By following these steps, you should be able to resolve the D4138 error and continue with your work in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker