How To Fix D4107 - A call to an external program failed in AS400_API

D4107 - Overview

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 107

• Message text: A call to an external program failed in AS400_API

What causes this issue?

A call to an external program failed in the OS/400 CCMS API (AS400_API).

System Response

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How to fix this error?

Create a problem message using the SAPNet - SAP Frontend with any
additional information from developer trace files or OS/400 job logs.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

D4107 - Details

• The SAP error message D4107, which states "A call to an external program failed in AS400_API," typically indicates that there is an issue with the integration between SAP and an external program or system, particularly when dealing with AS/400 (IBM iSeries) systems. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the AS/400 system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the AS/400 system can lead to this error.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the external program.
  Program Errors: The external program itself may have bugs or may not be functioning correctly.
  Data Issues: Invalid or unexpected data being passed to the external program can cause it to fail.
  Resource Limitations: The AS/400 system may be experiencing resource constraints (e.g., memory, CPU).
  
  Solutions:
  
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