How To Fix D3824 - Trace could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 824

• Message text: Trace could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message D3824 - Trace could not be started ?

  The SAP error message D3824, which states "Trace could not be started," typically indicates an issue with the tracing functionality in the SAP system. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to start a trace.
  System Configuration: The tracing functionality may not be properly configured in the system.
  Technical Issues: There may be underlying technical issues, such as problems with the application server or database.
  Trace File Limitations: The system may have reached the maximum number of trace files or storage limits.
  Background Job Conflicts: If a background job is running that conflicts with the trace, it may prevent the trace from starting.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to start a trace. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review System Configuration:
  
  Verify that the tracing functionality is enabled and properly configured. This can be done in transaction ST01 (System Trace) or ST05 (SQL Trace).
  
  
  
  Check System Logs:
  
  Look at the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Clear Trace Files:
  
  If the system has reached the limit for trace files, consider clearing old trace files. This can be done in transaction ST05 or by manually deleting files from the file system if necessary.
  
  
  
  Restart Application Server:
  
  If there are technical issues, restarting the application server may help resolve the problem.
  
  
  
  Check Background Jobs:
  
  Review any running background jobs that might be conflicting with the trace. You can check this in transaction SM37.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST01: System Trace
  ST05: SQL Trace
  SM21: System Log
  SM37: Job Monitoring
  SU53: Authorization Check
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Documentation: Review the official SAP documentation for tracing and logging to understand the best practices and configurations.
  
  
  By following these steps, you should be able to diagnose and resolve the D3824 error in your SAP system.