How To Fix D3817 - Summary times not provided. Class 2 and 3 timers not started at once?

D3817 - Overview

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 817

• Message text: Summary times not provided. Class 2 and 3 timers not started at once?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3817 - Summary times not provided. Class 2 and 3 timers not started at once? ?

  The SAP error message D3817, which states "Summary times not provided. Class 2 and 3 timers not started at once," typically occurs in the context of performance management or time recording in SAP systems, particularly in relation to the SAP Solution Manager or other monitoring tools.
  
  Cause:
  
  Missing Summary Times: The error indicates that the system expects summary times (aggregated time data) to be provided for certain classes of timers (Class 2 and Class 3), but they are not available.
  Timer 
  Configuration Issues: There may be a configuration issue where the timers for Class 2 and Class 3 are not set up correctly or are not being triggered as expected.
  Data Collection Issues: The data collection process for these timers may not have been initiated properly, leading to the absence of the required summary times.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may not be able to