How To Fix D3767 - Monitoring object: Frame counts and ages

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 767

• Message text: Monitoring object: Frame counts and ages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message D3767 - Monitoring object: Frame counts and ages ?

  The SAP error message D3767, which pertains to monitoring objects and specifically mentions "Frame counts and ages," typically relates to performance monitoring in SAP systems. This error can occur in the context of monitoring the performance of various components, such as database connections, application servers, or other system resources.
  Cause:
  The error message D3767 usually indicates that there is an issue with the monitoring of specific performance metrics, such as frame counts or the age of certain objects. This can be caused by:
  
  Performance Bottlenecks: High load on the system or specific transactions that are consuming excessive resources.
  Configuration Issues: Incorrect settings in the monitoring configuration that do not align with the actual system performance.
  Data Overload: Too much data being collected for monitoring, leading to performance degradation.
  System Errors: Underlying issues in the SAP system or database that are affecting the monitoring capabilities.
  
  Solution:
  To resolve the D3767 error, you can take the following steps:
  
  Check System Performance: Use transaction codes like ST03N (Workload Analysis) or ST06 (Operating System Monitor) to analyze system performance and identify any bottlenecks.
  Review Monitoring Configuration: Ensure that the monitoring settings are correctly configured. This includes checking the parameters for frame counts and ages.
  Adjust Data Collection: If the system is overloaded with monitoring data, consider reducing the frequency of data collection or the amount of data being collected.
  Analyze Logs: Check the system logs (transaction SLG1) for any related errors or warnings that could provide more context about the issue.
  Update SAP Notes: Look for any relevant SAP Notes that might address known issues related to this error message. Applying the latest patches or updates can sometimes resolve underlying issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is affecting system performance significantly.
  
  Related Information:
  
  Monitoring Tools: Familiarize yourself with SAP monitoring tools such as SAP Solution Manager, which can provide deeper insights into system performance and health.
  Performance Tuning: Regularly perform performance tuning and optimization of your SAP system to prevent such issues from arising.
  Documentation: Refer to SAP documentation and community forums for additional insights and user experiences related to the D3767 error.
  
  By following these steps, you should be able to diagnose and resolve the D3767 error effectively.