How To Fix D3764 - Number of expanded frames available

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 764

• Message text: Number of expanded frames available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3764 - Number of expanded frames available ?

  The SAP error message D3764, which states "Number of expanded frames available," typically relates to issues with the SAP GUI or the underlying system configuration. This error can occur when the system runs out of available memory for expanded frames, which are used to display data in the SAP GUI.
  Cause:
  
  Memory Limitations: The error often arises when the SAP GUI is unable to allocate enough memory for the expanded frames due to system resource limitations.
  Configuration Issues: Incorrect settings in the SAP GUI or the application server can lead to this error.
  High Load: If the system is under heavy load or if there are too many concurrent users, it may exhaust the available resources.
  Version Compatibility: Using an outdated version of the SAP GUI or an incompatible version with the backend system can also lead to this error.
  
  Solution:
  
  
  Increase Memory Allocation: 
  
  Check the memory settings in the SAP GUI and increase the allocation if possible.
  Ensure that the server has sufficient memory resources available.
  
  
  
  Adjust SAP GUI Settings:
  
  Go to the SAP GUI options and check the settings related to memory and performance. Adjust them as necessary.
  
  
  
  Check for Updates:
  
  Ensure that you are using the latest version of the SAP GUI. If not, update to the latest version to benefit from performance improvements and bug fixes.
  
  
  
  Reduce Load:
  
  If the system is under heavy load, consider reducing the number of concurrent users or optimizing the processes that are running.
  
  
  
  Restart SAP GUI: 
  
  Sometimes, simply restarting the SAP GUI can free up resources and resolve the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or specific configurations recommended by SAP.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to D3764 for specific patches or updates that may resolve the issue.
  System Monitoring: Use transaction codes like ST02 (Tune Summary) or ST06 (Operating System Monitor) to monitor memory usage and performance metrics.
  Documentation: Review the SAP GUI documentation for any specific configuration settings that may impact memory usage.
  
  By following these steps, you should be able to diagnose and resolve the D3764 error in your SAP environment.