How To Fix D3760 - Number of pages moved from expanded storage

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 760

• Message text: Number of pages moved from expanded storage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3760 - Number of pages moved from expanded storage ?

  The SAP error message D3760, which indicates "Number of pages moved from expanded storage," typically relates to issues with memory management in the SAP system, particularly concerning the use of expanded storage (ES) and the handling of memory pages.
  Cause:
  
  Memory Configuration: The error often arises when the SAP system is unable to allocate sufficient memory from the expanded storage. This can happen if the system is configured with insufficient memory resources or if there are memory leaks or excessive memory consumption by processes.
  System Load: High system load or inefficient processing can lead to increased memory usage, causing the system to struggle with memory allocation.
  Database Operations: Certain database operations may require more memory than is available, leading to this error.
  
  Solution:
  
  Increase Memory Allocation: Review and increase the memory allocation for the SAP system. This can involve adjusting parameters in the instance profile, such as abap/heap_area_total and abap/heap_area_dia.
  Monitor Memory Usage: Use transaction codes like ST02 (Tune Summary) and ST04 (Database Performance) to monitor memory usage and identify any bottlenecks or processes consuming excessive memory.
  Optimize Programs: Review and optimize ABAP programs and background jobs that may be consuming excessive memory. Look for inefficient loops, large internal tables, or unnecessary data retrieval.
  Check System Parameters: Ensure that the system parameters related to memory management are set correctly. This includes parameters for the extended memory and heap sizes.
  Database Tuning: If the issue is related to database operations, consider tuning the database or optimizing queries to reduce memory consumption.
  Upgrade Hardware: If the system consistently runs out of memory, consider upgrading the hardware to provide more resources.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to memory management and the specific error message for any patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Documentation: Review SAP documentation on memory management and performance tuning for best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support for a more in-depth analysis of the issue.