How To Fix D3604 - No event found for specified time range

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 604

• Message text: No event found for specified time range

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3604 - No event found for specified time range ?

  The SAP error message D3604 ("No event found for specified time range") typically occurs in the context of event management or monitoring within SAP systems, particularly when dealing with event logs, alerts, or similar functionalities. This error indicates that the system could not find any events that match the specified criteria or time range you have set for your query.
  Causes:
  
  Incorrect Time Range: The specified time range may not contain any events. This could happen if the start and end dates/times are set incorrectly or if there are no events logged during that period.
  Data Deletion: Events may have been deleted or archived, leading to an absence of data for the specified time range.
  Filter Criteria: Additional filters applied to the query may be too restrictive, resulting in no matching events.
  System Configuration: There may be issues with the configuration of the event management system or the logging settings, which could prevent events from being recorded.
  User Permissions: The user may not have the necessary permissions to view certain events, leading to the perception that no events exist.
  
  Solutions:
  
  Check Time Range: Verify that the time range specified in your query is correct and that it encompasses the period during which you expect events to have occurred.
  Review Filters: If you are using filters, consider loosening them to see if any events appear. This can help identify if the filters are too restrictive.
  Data Availability: Check if events have been archived or deleted. You may need to consult with your system administrator or check the relevant logs to confirm the availability of data.
  Configuration Review: Ensure that the event logging and monitoring configurations are set up correctly. This may involve checking settings in the relevant SAP modules or consulting documentation.
  User Permissions: Confirm that you have the necessary permissions to view the events. If not, contact your system administrator to gain access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) or SM21 (System Log).
  Documentation: Review SAP documentation related to event management and logging to understand how events are recorded and managed within your specific SAP environment.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.