How To Fix D3397 - DDIC information not available for remote SAP system

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 397

• Message text: DDIC information not available for remote SAP system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3397 - DDIC information not available for remote SAP system ?

  The SAP error message D3397, which states "DDIC information not available for remote SAP system," typically occurs when there is an issue with accessing the Data Dictionary (DDIC) information of a remote SAP system. This can happen in scenarios where you are trying to access or utilize objects (like tables, views, or data elements) from a remote system, such as in a distributed environment or when using RFC (Remote Function Call).
  Causes:
  
  Network Issues: There may be connectivity problems between the local and remote SAP systems.
  Authorization Issues: The user may not have the necessary authorizations to access the DDIC information in the remote system.
  Configuration Issues: The RFC destination may not be correctly configured, or the remote system may not be properly registered in the local system.
  System Version Mismatch: There may be compatibility issues between different versions of SAP systems.
  Missing or Incomplete Data Dictionary: The remote system may not have the required DDIC objects or they may not be activated.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the two systems. You can use tools like ping or telnet to test connectivity.
  Verify RFC Destination: Go to transaction SM59 and check the configuration of the RFC destination. Ensure that it is set up correctly and that the connection test is successful.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the DDIC information in the remote system. You may need to check roles and profiles assigned to the user.
  Check System Registration: Ensure that the remote system is properly registered in the local system. You can check this in transaction SE06 or SICF.
  Review System Versions: Make sure that both systems are compatible in terms of their versions and that there are no known issues with the specific versions being used.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SE11 - Data Dictionary
  SE06 - System Change Options
  SU01 - User Maintenance
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to this error.
  Documentation: Review SAP documentation related to remote function calls and data dictionary access for more detailed information.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.