How To Fix D3255 - Statement cache statistics data is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 255

• Message text: Statement cache statistics data is incomplete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3255 - Statement cache statistics data is incomplete ?

  The SAP error message D3255, which states "Statement cache statistics data is incomplete," typically relates to issues with the statement cache in the SAP system. This cache is used to store SQL statements to improve performance by avoiding the need to recompile frequently executed queries.
  Cause:
  
  
  Incomplete Data: The error indicates that the statistics data for the statement cache is not fully populated. This can happen due to various reasons, such as:
  
  System inconsistencies or corruption.
  Issues during the collection of statistics.
  Configuration problems in the database or SAP system.
  Insufficient permissions or access issues that prevent the collection of complete statistics.
  
  
  
  Database Issues: If the underlying database has issues (e.g., connectivity problems, misconfigurations), it can lead to incomplete statistics being reported.
  
  
  Version Mismatch: Sometimes, discrepancies between the SAP application version and the database version can lead to unexpected behavior, including incomplete statistics.
  
  
  Solution:
  
  
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  
  
  Update Statistics: You can try to manually update the statistics for the statement cache. This can often be done through database-specific commands or through SAP transactions that manage database statistics.
  
  
  Reconfigure Statement Cache: If the issue persists, consider reconfiguring the statement cache settings in the SAP system. This may involve adjusting parameters related to caching and statistics collection.
  
  
  Database Maintenance: Perform regular database maintenance tasks, such as reindexing and updating statistics, to ensure that the database is functioning optimally.
  
  
  Check Permissions: Ensure that the user account used by the SAP system has the necessary permissions to access and collect statistics from the database.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the problem continues after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST04 (Database Performance Analysis) and ST22 (Dump Analysis) to gather more information about the performance and errors in your system.
  Performance Monitoring: Regularly monitor the performance of your SAP system and database to catch issues early and maintain optimal performance.
  Documentation: Review SAP documentation related to database performance and statement caching for best practices and configuration guidelines.
  
  By following these steps, you should be able to address the D3255 error and improve the performance of your SAP system.