How To Fix D3123 - Error has occurred; profile not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 123

• Message text: Error has occurred; profile not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3123 - Error has occurred; profile not saved ?

  The SAP error message D3123, which states "Error has occurred; profile not saved," typically occurs when there is an issue with saving a user profile or configuration in the SAP system. This error can arise due to various reasons, including authorization issues, system configuration problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save changes to the profile.
  Data Inconsistencies: There may be inconsistencies or errors in the data being saved, such as invalid entries or missing required fields.
  System Configuration: There could be issues with the system configuration or settings that prevent the profile from being saved.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Locking Issues: The profile might be locked by another user or process, preventing changes from being saved.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to modify and save profiles. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Data: Review the data being entered in the profile for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Check System Logs: Look at the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  Profile Locking: Check if the profile is locked by another user or process. If so, wait for the lock to be released or contact the user who has the lock.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying system issues or errors in the database.
  Transaction Codes: If applicable, try using different transaction codes or methods to save the profile, as some transactions may have different behaviors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) or PFCG (Role Maintenance) if you are dealing with user profiles.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or help resources for guidance on user profile management and common issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for a deeper investigation.