How To Fix D3114 - Specified passwords must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 114

• Message text: Specified passwords must be identical

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3114 - Specified passwords must be identical ?

  The SAP error message D3114, which states "Specified passwords must be identical," typically occurs when a user is trying to change their password or set a new password in the SAP system, and the two password fields do not match. This error is common in scenarios where a user is required to enter a new password and then confirm it by entering it again.
  Cause:
  The primary cause of this error is that the password entered in the "New Password" field does not match the password entered in the "Confirm Password" field. This can happen due to:
  
  Typing Errors: The user may have mistyped the password in one of the fields.
  Copy-Paste Issues: If the user copied and pasted the password, there may be hidden characters or spaces that were included inadvertently.
  Password Policy: The new password may not meet the system's password policy requirements, leading to confusion when confirming the password.
  
  Solution:
  To resolve the D3114 error, follow these steps:
  
  Re-enter Passwords: Carefully type the new password in both fields, ensuring that they match exactly.
  Check for Spaces: Make sure there are no leading or trailing spaces in either password field.
  Password Policy Compliance: Ensure that the new password meets the SAP system's password policy requirements (e.g., length, complexity, etc.).
  Use a Password Manager: If you are using a password manager, ensure that it is not inserting any extra characters or spaces.
  Clear Browser Cache: If you are using a web-based SAP interface, clearing the browser cache may help resolve any display issues.
  
  Related Information:
  
  Password Policy: Familiarize yourself with the organization's password policy to ensure compliance when creating a new password.
  SAP Notes: Check SAP Notes for any specific updates or patches related to password management in your version of SAP.
  User Documentation: Refer to the user documentation or help resources provided by your organization for additional guidance on password management.
  
  If the issue persists after following these steps, it may be helpful to contact your SAP system administrator or IT support for further assistance.