How To Fix D3101 - Invalid TSO user ID/TSO password combination

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 101

• Message text: Invalid TSO user ID/TSO password combination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3101 - Invalid TSO user ID/TSO password combination ?

  The SAP error message D3101, which indicates an "Invalid TSO user ID/TSO password combination," typically occurs in environments where SAP is integrated with a Time Sharing Option (TSO) system, often in mainframe environments. This error suggests that the credentials being used to access the TSO system are incorrect or not recognized.
  Causes:
  
  Incorrect User ID or Password: The most common cause is that the user ID or password entered is incorrect.
  Account Lockout: The account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  User ID Not Defined: The user ID may not be defined in the TSO system.
  Integration Issues: There may be issues with the integration between SAP and the TSO system, such as configuration errors.
  
  Solutions:
  
  Verify Credentials: Double-check the user ID and password for accuracy. Ensure that there are no typos or case sensitivity issues.
  Reset Password: If the password is forgotten or expired, reset it through the appropriate process in the TSO system.
  Unlock Account: If the account is locked, contact the system administrator to unlock it.
  Check User ID: Ensure that the user ID is correctly defined in the TSO system and has the necessary permissions.
  Review Integration Settings: If the issue persists, review the integration settings between SAP and the TSO system to ensure they are configured correctly.
  Consult Documentation: Refer to the SAP and TSO documentation for any specific requirements or troubleshooting steps related to user authentication.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to TSO integration.
  System Logs: Review system logs for additional error messages or clues that may help diagnose the issue.
  User Support: If you are unable to resolve the issue, consider reaching out to your IT support team or SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the D3101 error message.