How To Fix D3062 - Maximum number of monitor users reached

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 062

• Message text: Maximum number of monitor users reached

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3062 - Maximum number of monitor users reached ?

  The SAP error message D3062, which states "Maximum number of monitor users reached," typically occurs when the number of users who are currently logged into the SAP system and using monitoring tools exceeds the predefined limit set in the system configuration. This can happen in environments where multiple users are trying to access monitoring functionalities simultaneously, such as in SAP Solution Manager or other monitoring applications.
  Cause:
  
  User Limit Reached: The system has a maximum limit for concurrent monitor users, which is configured in the system settings. When this limit is reached, additional users attempting to access monitoring functions will receive this error message.
  Configuration Settings: The limit may be set too low for the number of users who need to access the monitoring tools.
  Session Management: Users may not be logging out properly, leading to sessions remaining active and consuming the available slots.
  
  Solution:
  
  
  Increase User Limit:
  
  You can increase the maximum number of monitor users by adjusting the configuration settings in the SAP system. This typically involves changing parameters in the system profile or using transaction codes like RZ10 or RZ11.
  Look for parameters related to monitoring sessions or user limits, such as rdisp/Max_WP or similar settings, and increase their values as needed.
  
  
  
  Log Out Inactive Users:
  
  Identify and log out users who are not actively using the monitoring tools. You can use transaction code SM04 to view active users and their sessions.
  If necessary, you can terminate sessions that are no longer needed.
  
  
  
  Review User Access:
  
  Ensure that only necessary users have access to monitoring tools. This can help manage the number of concurrent users effectively.
  
  
  
  System Performance:
  
  Monitor system performance and resource usage. If the system is under heavy load, it may be beneficial to optimize performance to handle more concurrent users.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes for specific guidance on configuring user limits and managing sessions.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific recommendations or patches related to this error message.
  System Monitoring: Regularly monitor user sessions and system performance to prevent reaching the user limit.
  User Training: Educate users on proper log-out procedures to ensure that sessions are released when not in use.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.