How To Fix CZ442 - Internal error during delete of system log files


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CZ - Customizing messages

  • Message number: 442

  • Message text: Internal error during delete of system log files

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CZ442 - Internal error during delete of system log files ?

    The SAP error message CZ442, which indicates an "Internal error during delete of system log files," typically arises when there is an issue with the deletion process of system log files in the SAP system. This can be due to various reasons, including file system issues, permission problems, or inconsistencies in the database.

    Causes:

    1. File System Issues: The underlying file system may have problems, such as being full or having corrupted files.
    2. Permission Problems: The user or process attempting to delete the log files may not have the necessary permissions.
    3. Database Inconsistencies: There may be inconsistencies in the database that prevent the deletion of log files.
    4. SAP Kernel Issues: Bugs or issues in the SAP kernel version being used can also lead to internal errors.
    5. Configuration Issues: Incorrect configuration settings related to log file management.

    Solutions:

    1. Check File System: Ensure that the file system where the log files are stored is not full and is functioning correctly. You can use commands like df -h to check disk space.
    2. Review Permissions: Verify that the user or process has the necessary permissions to delete the log files. You may need to adjust file permissions or run the deletion as a user with higher privileges.
    3. Database Consistency Check: Perform a consistency check on the database. You can use transaction codes like DB02 to analyze the database and check for inconsistencies.
    4. SAP Kernel Update: If you suspect a kernel issue, consider updating to the latest version of the SAP kernel, as newer versions may contain bug fixes.
    5. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
    6. Log Analysis: Review the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or clues that could help diagnose the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and DB02 (Database Performance).
    • SAP Notes: Regularly check for SAP Notes related to system log management and error handling.
    • System Maintenance: Regularly perform system maintenance tasks, including log file management, to prevent such issues from occurring in the future.

    By following these steps, you should be able to identify and resolve the cause of the CZ442 error in your SAP system.

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