How To Fix CZ268 - Customer is marked for deletion

CZ268 - Overview

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 268

• Message text: Customer is marked for deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CZ268 - Customer is marked for deletion ?

  The SAP error message CZ268, which states "Customer is marked for deletion," indicates that the customer master record you are trying to access or use has been flagged for deletion in the system. This typically means that the customer is no longer active and cannot be used for transactions.
  
  Cause:
  
  
  Deletion Flag: The customer master record has been marked with a deletion flag, which can happen for various reasons, such as:
  
  The customer is no longer in business.
  The customer has been replaced by another customer.
  The customer has been inactive for a long period.
  
  
  
  Data Maintenance: During data maintenance, users may have set the deletion flag intentionally or accidentally.
  
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Customer Status:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check the status of the customer record.
  Look for the deletion flag in the customer master data.
  
  
  
  Remove Deletion Flag:
  
  If you have the necessary