How To Fix CZ110 - Sales office & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CZ - Customizing messages

  • Message number: 110

  • Message text: Sales office & does not exist

  • Show details Hide details
  • What causes this issue?

    The error analysis of the defective record found that a sales office
    does not exist.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you no longer need the assignment, please delete the line.
    Otherwise, create a sales office and start the assignment again.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CZ110 - Sales office & does not exist ?

    The SAP error message CZ110, which states "Sales office & does not exist," typically occurs when a user attempts to process a transaction involving a sales office that is not defined in the system. This can happen in various modules, such as Sales and Distribution (SD), when trying to create or modify sales documents, customer master data, or other related transactions.

    Cause:

    1. Missing Configuration: The sales office may not have been created or configured in the system.
    2. Incorrect Input: The user may have entered an incorrect sales office code or made a typographical error.
    3. Data Deletion: The sales office may have been deleted or deactivated in the system.
    4. Authorization Issues: The user may not have the necessary authorizations to access the sales office.

    Solution:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (SPRO).
      • Navigate to Sales and Distribution > Master Data > Sales Office > Define Sales Offices.
      • Verify if the sales office in question exists. If it does not, you may need to create it.
    2. Verify Input:

      • Double-check the sales office code entered in the transaction. Ensure there are no typographical errors.
    3. Check for Deletion:

      • If the sales office was recently deleted, you may need to restore it or create a new one.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the sales office. This can be checked with the help of your SAP security team.
    5. Consult Documentation:

      • Review any relevant documentation or user manuals for your specific SAP implementation to ensure that you are following the correct procedures.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • Transaction Codes: You may use transaction codes like OVX5 to manage sales offices or VD01 to create customer master data.
    • SAP Notes: Check SAP Notes for any updates or patches related to this error message.
    • User Roles: Ensure that user roles and profiles are correctly assigned to avoid authorization issues.

    By following these steps, you should be able to resolve the CZ110 error and ensure that the sales office is correctly configured in your SAP system.

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