How To Fix CY763 - Order & operation &: Planning step was undone (UNDO)

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 763

• Message text: Order & operation &: Planning step was undone (UNDO)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CY763 - Order & operation &: Planning step was undone (UNDO) ?

  The SAP error message CY763, which states "Order & operation &: Planning step was undone (UNDO)," typically occurs in the context of production planning and control within the SAP system. This error indicates that a planning step for a specific order and operation has been reversed or undone, which can happen for several reasons.
  Causes:
  
  Manual Intervention: A user may have manually undone a planning step, which can happen if there was an error in the planning process or if adjustments were needed.
  System Configuration: Incorrect configuration in the planning settings or parameters can lead to unexpected behavior in the planning process.
  Data Inconsistencies: Issues with master data (like BOMs, routing, or work centers) or transactional data can cause the planning steps to be undone.
  Dependencies and Constraints: If there are dependencies or constraints that are not met (e.g., resource availability, capacity issues), the system may automatically undo planning steps.
  Batch Jobs or Background Processes: Sometimes, batch jobs or background processes that run in the system can lead to changes in planning data, resulting in this error.
  
  Solutions:
  
  Check Planning Logs: Review the planning logs to identify what specific action led to the undoing of the planning step. This can provide insights into whether it was a manual action or a system-triggered event.
  Review Configuration Settings: Ensure that the configuration settings for production planning are correct. This includes checking parameters related to planning strategies, lot sizing, and capacity planning.
  Validate Master Data: Check the master data related to the order, such as BOMs, routings, and work centers, to ensure there are no inconsistencies or errors.
  Re-run Planning: If the issue is resolved, you may need to re-run the planning process for the affected order to restore the planning steps.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Engage SAP Support: If the problem persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and C223 (Maintain Production Resources/Tools) to navigate and troubleshoot effectively.
  SAP Notes: Search for SAP Notes related to error CY763 in the SAP Support Portal, as there may be specific fixes or updates available.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to diagnose and address the cause of the CY763 error in your SAP system.