How To Fix CY388 - Status "Dispatched" can not be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 388

• Message text: Status "Dispatched" can not be reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CY388 - Status "Dispatched" can not be reversed ?

  The SAP error message CY388, which states that the status "Dispatched" cannot be reversed, typically occurs in the context of production orders or process orders in SAP. This error indicates that the order has already been dispatched, meaning that the production process has started, and certain actions cannot be undone.
  Cause:
  
  Order Status: The order has reached a status where it is considered "dispatched," which usually means that the production has begun, and materials have been issued.
  System Restrictions: SAP has built-in restrictions to prevent changes to orders that are in certain statuses to maintain data integrity and avoid inconsistencies in production planning and execution.
  Business Process Compliance: The error may also arise from compliance with business processes that dictate that once an order is dispatched, it cannot be reversed or modified.
  
  Solution:
  
  Check Order Status: Verify the current status of the order. If it is indeed in the "Dispatched" status, you may need to follow the appropriate business process to handle the order rather than trying to reverse it.
  Use Alternative Transactions: If you need to make changes, consider using alternative transactions such as:
  
  Canceling the Order: If applicable, you may need to cancel the order instead of reversing it.
  Creating a New Order: If the original order cannot be modified, you may need to create a new order to reflect the necessary changes.
  
  
  Consult with Your SAP Administrator: If you believe that the order should be reversible or if there are exceptional circumstances, consult with your SAP administrator or support team. They may have the ability to change the status or provide guidance on how to proceed.
  Review Documentation: Check your organization's documentation or SAP notes related to production order processing for specific procedures on handling dispatched orders.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to error CY388 for any specific patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order) or COHV (Mass Processing of Production Orders) to manage production orders effectively.
  User Training: Ensure that users involved in production planning and execution are trained on the implications of order statuses and the correct procedures to follow when dealing with dispatched orders.
  
  By following these steps, you should be able to address the error message CY388 and manage your production orders effectively.