How To Fix CX_MSR_TRC161 - Sales Order &1 - &2 is not an Advanced Returns document

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 161

• Message text: Sales Order &1 - &2 is not an Advanced Returns document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC161 - Sales Order &1 - &2 is not an Advanced Returns document ?

  The SAP error message CX_MSR_TRC161 indicates that the sales order you are trying to process is not recognized as an Advanced Returns document. This typically occurs in the context of managing returns in SAP, particularly when using the Advanced Returns Management (ARM) functionality.
  Cause:
  
  Incorrect Document Type: The sales order you are trying to return may not be configured as an Advanced Returns document in the system.
  Document Status: The sales order may be in a status that does not allow it to be processed as a return.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for Advanced Returns Management.
  Data Entry Error: The sales order number or related data may have been entered incorrectly.
  
  Solution:
  
  Verify Document Type: Check if the sales order is indeed set up as an Advanced Returns document. You can do this by reviewing the document type settings in the SAP configuration.
  Check Document Status: Ensure that the sales order is in a status that allows for returns. If the order has already been fully delivered or invoiced, it may not be eligible for return processing.
  Review Configuration: Consult with your SAP administrator or functional consultant to ensure that the Advanced Returns Management is properly configured in your system. This includes checking the settings for return order types and the associated sales order types.
  Correct Data Entry: Double-check the sales order number and any other related information you are entering to ensure accuracy.
  Consult Documentation: Refer to SAP documentation or help resources for Advanced Returns Management to understand the requirements and limitations of the process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales orders effectively.
  SAP Notes: Check for any SAP Notes related to Advanced Returns Management that may address known issues or provide additional guidance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to process returns in the system, as restrictions may lead to errors.
  Training and Support: If you are new to using Advanced Returns Management, consider seeking training or support from your organization’s SAP team.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.