How To Fix CX_MSR_TRC003 - Info record for plant &1 and supplier &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 003

• Message text: Info record for plant &1 and supplier &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC003 - Info record for plant &1 and supplier &2 not found ?

  The SAP error message CX_MSR_TRC003 indicates that the system could not find an info record for a specific plant and supplier combination. This error typically arises in the context of materials management, particularly when dealing with purchasing documents or when trying to create or process purchase orders.
  Cause:
  
  Missing Info Record: The most common cause is that there is no info record created for the specified plant and supplier in the system.
  Incorrect Data Entry: The plant or supplier information may have been entered incorrectly, leading to a mismatch.
  Data Deletion: The info record may have been deleted or marked for deletion.
  Authorization Issues: The user may not have the necessary authorizations to view the info record.
  Configuration Issues: There may be configuration issues in the system that prevent the info record from being accessed.
  
  Solution:
  
  Create Info Record: If the info record does not exist, you can create it using transaction code ME11 (Create Info Record). Ensure that you enter the correct plant and supplier details.
  Check Existing Info Records: Use transaction code ME13 (Display Info Record) to check if the info record exists for the specified plant and supplier. If it does not exist, you will need to create it.
  Verify Data Entry: Double-check the plant and supplier information entered in the transaction to ensure there are no typos or incorrect entries.
  Check for Deletion: If the info record was previously created but is not found, check if it has been marked for deletion. You can do this in the info record display transaction (ME13).
  Authorization Check: Ensure that the user has the necessary authorizations to access the info records. This may require coordination with your SAP security team.
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that there are no underlying configuration issues affecting the info record retrieval.
  
  Related Information:
  
  Info Records: Info records are used in SAP to store information about the relationship between a vendor and a material, including pricing, conditions, and delivery terms.
  Transaction Codes:
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  
  
  Documentation: Refer to SAP Help documentation for more details on managing info records and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the error message CX_MSR_TRC003 and successfully work with the info records in SAP.