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How To Fix CX_MSR_TRC000 - Errors occurred while checking returns data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CX_MSR_TRC - Message texts in mult-step returns controller

  • Message number: 000

  • Message text: Errors occurred while checking returns data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CX_MSR_TRC000 - Errors occurred while checking returns data ?

    The SAP error message CX_MSR_TRC000 typically indicates that there are issues with the returns data being processed in the system. This error can occur in various contexts, such as during the processing of return orders, returns from customers, or when handling return deliveries. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the return documents or related master data (e.g., material master, customer master).
    2. Configuration Issues: Incorrect configuration in the returns processing settings can lead to errors when the system attempts to validate the returns data.
    3. Authorization Issues: The user may not have the necessary authorizations to process returns, leading to errors during validation.
    4. Custom Code: If there are custom enhancements or modifications in the returns processing logic, they may introduce errors.
    5. System Bugs: There may be known bugs in the version of SAP you are using that affect returns processing.

    Solutions:

    1. Check Data Consistency: Review the returns data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
    2. Review Configuration: Check the configuration settings for returns processing in the SAP system. Ensure that all necessary settings are correctly configured.
    3. User Authorizations: Verify that the user has the appropriate authorizations to perform returns processing. If not, work with your security team to grant the necessary permissions.
    4. Debugging: If you have access to debugging tools, you can analyze the code execution path to identify where the error is occurring. This may help pinpoint the exact cause.
    5. Check for Notes and Patches: Look for SAP Notes or patches related to this error message. SAP frequently releases updates to address known issues.
    6. Consult Documentation: Review the SAP documentation for returns processing to ensure that you are following the correct procedures.
    7. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VL01N (Create Outbound Delivery) that may be involved in returns processing.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP Help documentation for the specific module you are working with (e.g., SD - Sales and Distribution) to understand the returns process better.

    By following these steps, you should be able to identify and resolve the issue related to the CX_MSR_TRC000 error message in SAP.

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