How To Fix CX_MSR_LFE004 - Invalid step ID &1 found in advanced returns process &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_LFE - Messages in logistical follow-up execution

• Message number: 004

• Message text: Invalid step ID &1 found in advanced returns process &2

What causes this issue?

Invalid step ID &V1& found during logistical follow-up execution (LFE)
in advanced returns for <DS:DE.MSR_PROCESS_ID>MSR_ID</> &V2&.

System Response

Execution of step &V1& is not possible.

How to fix this error?

Check the consistency of the tracking database to ensure that LFE can
obtain correct data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_LFE004 - Invalid step ID &1 found in advanced returns process &2 ?

  The SAP error message CX_MSR_LFE004 indicates that there is an invalid step ID found in the advanced returns process. This error typically occurs in the context of the Advanced Returns Management (ARM) module in SAP, which is used for managing returns and refunds in a more sophisticated manner.
  Cause:
  
  Invalid Step ID: The error suggests that the system encountered a step ID that does not exist or is not valid in the context of the specified advanced returns process.
  Configuration Issues: There may be issues with the configuration of the advanced returns process, such as missing or incorrectly defined steps.
  Data Integrity Issues: The data related to the returns process may be corrupted or not properly maintained, leading to references to non-existent steps.
  Custom Development: If there are custom developments or enhancements in the returns process, they may not be correctly implemented, leading to invalid step IDs.
  
  Solution:
  
  Check Step ID: Verify the step ID mentioned in the error message. Ensure that it is correctly defined in the system and corresponds to a valid step in the advanced returns process.
  Review Configuration: Go to the configuration settings for the Advanced Returns Management and check the definition of the returns process. Ensure that all steps are correctly defined and active.
  Data Consistency Check: Perform a consistency check on the data related to the advanced returns process. Look for any inconsistencies or missing entries that could lead to this error.
  Debugging: If you have access to debugging tools, you can trace the execution of the returns process to identify where the invalid step ID is being referenced.
  Consult Documentation: Review SAP documentation or notes related to the Advanced Returns Management module for any known issues or updates that might address this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant configuration information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE80 for development, and SE37 for function modules that may be involved in the returns process.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CX_MSR_LFE004, as there may be patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CX_MSR_LFE004 error in your SAP system.