How To Fix CX802 - Change the configurator call (see mail of March 3 98)

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 802

• Message text: Change the configurator call (see mail of March 3 98)

What causes this issue?

This is an internal SAP error message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX802 - Change the configurator call (see mail of March 3 98) ?

  The SAP error message CX802 typically indicates an issue related to the configuration of a product in the SAP system, particularly when using the variant configuration functionality. The message suggests that there is a problem with the configurator call, which may be due to incorrect settings or parameters in the configuration process.
  Cause:
  
  Incorrect Configuration Settings: The error may arise from incorrect settings in the configuration profile or the configuration model.
  Missing Dependencies: There may be missing dependencies or constraints that are not properly defined in the configuration.
  Incompatible Characteristics: The characteristics defined in the configuration may not be compatible with each other.
  Custom Code Issues: If there is custom code involved in the configuration process, it may not be functioning as expected.
  
  Solution:
  
  Review Configuration Profile: Check the configuration profile for the product to ensure that all settings are correct and complete.
  Check Dependencies: Verify that all dependencies and constraints are properly defined and that there are no missing links.
  Validate Characteristics: Ensure that all characteristics used in the configuration are compatible and correctly defined.
  Debug Custom Code: If there is custom code involved, debug it to identify any issues that may be causing the error.
  Consult Documentation: Refer to SAP documentation or notes related to the CX802 error for specific guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if the error message references a specific email or note from a past date.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for the CX802 error.
  Transaction Codes: Familiarize yourself with transaction codes related to variant configuration, such as CU50 (Configuration Profile) and CU01 (Create Configuration).
  Testing: Conduct thorough testing of the configuration process to replicate the error and identify the root cause.
  
  If you have access to the specific email mentioned in the error message (from March 3, 1998), it may contain additional context or instructions that could be helpful in resolving the issue.