How To Fix CX310 - Error updating bill of material (see application log SLG1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CX - Nachrichten für Konfigurationsprozess

  • Message number: 310

  • Message text: Error updating bill of material (see application log SLG1)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CX310 - Error updating bill of material (see application log SLG1) ?

    The SAP error message CX310, which indicates an error updating the bill of material (BOM), typically arises during operations that involve the creation, modification, or deletion of BOMs in the SAP system. This error can be caused by various factors, and understanding the root cause is essential for resolving the issue.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect material master data, or BOM components that do not exist.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the operation on the BOM.
    3. Locking Issues: The BOM might be locked by another user or process, preventing updates.
    4. Configuration Issues: Incorrect configuration settings in the BOM or related modules can lead to errors.
    5. System Errors: There may be underlying system errors or bugs that are causing the update to fail.

    Solution Steps:

    1. Check Application Log (SLG1): The first step is to check the application log using transaction code SLG1. This log will provide detailed information about the error, including the specific error message and context.
    2. Verify Data: Ensure that all required data for the BOM is complete and correct. Check the material master data and the components of the BOM.
    3. Check Authorizations: Verify that the user has the necessary authorizations to update the BOM. This can be done by checking the user roles and permissions.
    4. Release Locks: If the BOM is locked, identify the user or process that has locked it and release the lock if appropriate.
    5. Review Configuration: Check the configuration settings related to BOMs in the SAP system to ensure they are set up correctly.
    6. Consult SAP Notes: Look for any relevant SAP Notes that may address known issues related to this error. You can search for notes in the SAP Support Portal.
    7. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
    8. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes:
      • CS01: Create BOM
      • CS02: Change BOM
      • CS03: Display BOM
      • SLG1: Application Log
    • BOM Types: Understand the different types of BOMs (e.g., production BOM, sales BOM) and their specific requirements.
    • User Roles: Familiarize yourself with the roles and authorizations required for BOM management in your organization.

    By following these steps, you should be able to identify and resolve the CX310 error in SAP related to updating the bill of material.

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