How To Fix CX073 - Sold-to party does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 073

• Message text: Sold-to party does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX073 - Sold-to party does not exist ?

  The SAP error message CX073, which states "Sold-to party does not exist," typically occurs in the context of sales and distribution processes when the system cannot find a valid sold-to party (customer) in the database. This error can arise during various transactions, such as creating a sales order, delivery, or invoice.
  Causes:
  
  Incorrect Customer Number: The sold-to party number entered may be incorrect or mistyped.
  Customer Not Created: The sold-to party may not have been created in the system or may have been deleted.
  Customer Status: The customer may be inactive or blocked for sales transactions.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Organizational Data: The sold-to party may not be assigned to the relevant sales area or organizational unit.
  
  Solutions:
  
  Verify Customer Number: Check the customer number entered in the transaction for accuracy. Ensure that it matches the customer master data.
  Check Customer Master Data: Use transaction code XD03 (Display Customer) to verify if the sold-to party exists in the system. If it does not exist, you may need to create it using XD01 (Create Customer).
  Check Customer Status: Ensure that the customer is active and not blocked for sales transactions. This can also be checked in the customer master data.
  Review Sales Area Assignment: Ensure that the customer is assigned to the correct sales area (Sales Organization, Distribution Channel, Division). This can be checked in the customer master data.
  Data Synchronization: If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the customer data is synchronized properly.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or data inconsistencies.
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD01: Create Customer
  VD03: Display Customer (Sales Area)
  VD01: Create Customer (Sales Area)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for more details on customer master data management and sales order processing.
  
  
  By following these steps, you should be able to identify the cause of the CX073 error and implement the appropriate solution.