How To Fix CX024 - Enter order and item

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 024

• Message text: Enter order and item

What causes this issue?

If you want to process an order, you must enter the order and item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX024 - Enter order and item ?

  The SAP error message CX024 ("Enter order and item") typically occurs when a user attempts to perform an action in the system that requires a specific order number and item number, but these details have not been provided or are incomplete. This error is common in various SAP modules, particularly in Sales and Distribution (SD) and Materials Management (MM).
  Cause:
  
  Missing Order Information: The user has not entered the required order number or item number in the relevant fields.
  Incorrect Data Entry: The order number or item number entered may be incorrect or does not exist in the system.
  Field Configuration: The fields for order and item may not be configured correctly in the transaction or screen being used.
  Authorization Issues: The user may not have the necessary permissions to view or access the order and item data.
  
  Solution:
  
  Check Input Fields: Ensure that both the order number and item number are entered correctly in the respective fields. Double-check for any typos or missing digits.
  Use Valid Data: Make sure that the order number and item number you are trying to use actually exist in the system. You can verify this by searching for the order in the relevant transaction (e.g., VA03 for sales orders).
  Review Transaction Configuration: If you are a system administrator or have access to configuration settings, check if the transaction screen is set up correctly to require these fields.
  User Authorization: If you suspect that authorization might be an issue, contact your SAP security administrator to ensure that you have the necessary permissions to access the order and item data.
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction you are using to understand the requirements for entering order and item information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) for SD, or ME21N (Create Purchase Order) for MM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for entering order and item information to minimize the occurrence of this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.