How To Fix /CWM/MM072 - GR quantity is greater than GI quantity (in order unit) for item &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CWM/MM -

  • Message number: 072

  • Message text: GR quantity is greater than GI quantity (in order unit) for item &1

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CWM/MM072 - GR quantity is greater than GI quantity (in order unit) for item &1 ?

    The SAP error message /CWM/MM072 GR quantity is greater than GI quantity (in order unit) for item &1 typically occurs in the context of inventory management and goods movement processes. This error indicates that the quantity of goods received (GR) is greater than the quantity of goods issued (GI) for a specific item in the order unit. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Mismatch in Quantities: The most common cause of this error is that the quantity you are trying to receive (GR) exceeds the quantity that has been issued (GI) for that particular item. This can happen if:

      • The goods receipt is being processed for more items than were issued.
      • There was an error in the previous goods issue transaction.
      • The order unit conversion is not correctly accounted for.
    2. Incorrect Document Flow: If the document flow is not maintained properly, it can lead to discrepancies between the GR and GI quantities.

    3. Batch Management Issues: If batch management is enabled, there may be issues related to batch quantities that could lead to this error.

    Solutions:

    1. Verify Quantities: Check the quantities in the goods issue document and ensure that the quantity you are trying to receive does not exceed the quantity issued. You can do this by:

      • Reviewing the relevant documents in the system (e.g., delivery, production order).
      • Ensuring that the quantities match in the respective documents.
    2. Adjust Goods Receipt: If you find that the GR quantity is indeed greater than the GI quantity, you may need to adjust the goods receipt to match the GI quantity.

    3. Check Document Flow: Ensure that the document flow is correct and that all necessary transactions have been completed. If there are missing documents, complete them before processing the GR.

    4. Batch Management: If batch management is in use, ensure that the batch quantities are correctly maintained and that you are receiving the correct batch.

    5. Consult with SAP Support: If the issue persists and you cannot identify the cause, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error.

    Related Information:

    • Transaction Codes: You may use transaction codes like MB1A (Goods Issue), MB1B (Transfer Posting), and MIGO (Goods Movement) to check and manage goods movements.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on goods movement and inventory management processes.
    • User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect the goods movement process.

    By following these steps, you should be able to resolve the error and ensure that your goods receipt process is functioning correctly.

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