How To Fix CVP_EOP_PS029 - Projects contain blocked customers

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_EOP_PS - PS End of Purpose Check

• Message number: 029

• Message text: Projects contain blocked customers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_EOP_PS029 - Projects contain blocked customers ?

  The SAP error message CVP_EOP_PS029 indicates that there are projects in the system that contain customers who are blocked. This typically occurs in the context of project management and customer relationship management within SAP, particularly when dealing with billing or project-related transactions.
  Cause:
  The error is triggered when you attempt to perform an action (like creating an invoice or processing a project) that involves a customer account that has been marked as blocked. This could happen for several reasons, including:
  
  Customer Account Blocked: The customer account is blocked for various reasons, such as credit issues, payment defaults, or administrative decisions.
  Project Settings: The project may have been set up to include only active customers, and the presence of a blocked customer violates this setting.
  Master Data Issues: There may be inconsistencies or issues in the master data related to the customer or project.
  
  Solution:
  To resolve the CVP_EOP_PS029 error, you can take the following steps:
  
  
  Identify Blocked Customers:
  
  Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer Financials) to check the status of the customers associated with the project.
  Look for any indicators that show the customer is blocked.
  
  
  
  Unblock Customers:
  
  If the customer should not be blocked, you can unblock them using transaction codes like XD02 (Change Customer) or FD02 (Change Customer Financials).
  Ensure that the reason for blocking is resolved before unblocking.
  
  
  
  Review Project Settings:
  
  Check the project settings to ensure that it is configured correctly to handle customer accounts.
  If necessary, adjust the project to exclude blocked customers or update the project to include only active customers.
  
  
  
  Consult with Finance/Accounting:
  
  If you are unsure why a customer is blocked, consult with your finance or accounting department to understand the implications of unblocking a customer.
  
  
  
  Check for Related Transactions:
  
  Ensure that there are no pending transactions or processes that might be affected by unblocking the customer.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message.
  Documentation: Review SAP documentation related to project management and customer account management for best practices.
  User Roles: Ensure that you have the necessary permissions to view and modify customer accounts and project settings.
  
  By following these steps, you should be able to resolve the CVP_EOP_PS029 error and proceed with your project-related activities in SAP.