How To Fix CVP_DP_ILM122 - You cannot approve or reject this request; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 122

• Message text: You cannot approve or reject this request; see long text

What causes this issue?

A field in the master record of this partner is defined as sensitive.
The entry has been changed and requires that a second person with
authorization checks the change and confirms or rejects it.
The data related to this partner may include personal data and is
blocked.

System Response

You cannot confirm or reject the change.

How to fix this error?

To be able to confirm any changes to the data of this partner, unblock
the partner by running the report <LS>Unblock Customer and Vendor Master
Data</> (transaction
<DS:TRAN.CVP_UNBLOCK_MD>CVP_UNBLOCK_MD</>).
If you do not have authorization to unblock master data, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM122 - You cannot approve or reject this request; see long text ?

  The SAP error message CVP_DP_ILM122 typically occurs in the context of the SAP Data Protection and Privacy (DPP) module, particularly when dealing with requests related to data subject rights, such as data access or deletion requests. The message indicates that the user is unable to approve or reject a request due to certain conditions not being met.
  Cause:
  The error message can arise due to several reasons, including but not limited to:
  
  Insufficient Authorizations: The user may not have the necessary permissions to approve or reject the request.
  Request Status: The request may be in a status that does not allow for approval or rejection (e.g., already processed, canceled, or in a pending state).
  Missing Information: Required information or documentation may be missing from the request, preventing it from being processed.
  System Configuration: There may be configuration settings in the DPP module that restrict certain actions based on business rules or workflows.
  
  Solution:
  To resolve the CVP_DP_ILM122 error, consider the following steps:
  
  
  Check User Authorizations: Ensure that the user attempting to approve or reject the request has the appropriate roles and permissions assigned in the SAP system.
  
  
  Review Request Status: Verify the current status of the request. If it is not in a state that allows for approval or rejection, you may need to take alternative actions or wait until the status changes.
  
  
  Complete Missing Information: If the request is missing required information, gather the necessary details and update the request accordingly.
  
  
  Consult Long Text: The error message suggests checking the long text for more details. This can provide specific information about why the action cannot be performed.
  
  
  System Configuration Review: If the issue persists, review the configuration settings in the DPP module to ensure that they align with your organization's processes and requirements.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Data Protection and Privacy module to understand the workflows and requirements for processing requests.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CVP_DP_ILM122 error and take appropriate action to resolve it.