How To Fix CVP_DP_ILM059 - Cannot unblock contact person &2; related customer &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 059

• Message text: Cannot unblock contact person &2; related customer &1 is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM059 - Cannot unblock contact person &2; related customer &1 is blocked ?

  The SAP error message CVP_DP_ILM059 indicates that there is an issue with unblocking a contact person because the related customer is currently blocked. This error typically arises in the context of customer master data management, where certain actions cannot be performed if the associated customer record is in a blocked status.
  Cause:
  
  
  Blocked Customer: The primary cause of this error is that the customer associated with the contact person is blocked in the system. This could be due to various reasons, such as:
  
  Payment issues
  Credit limit exceeded
  Compliance or regulatory reasons
  Manual blocking by a user
  
  
  
  Data Integrity: The system enforces data integrity rules, which prevent actions on related records if one of them is in a blocked state.
  
  
  Solution:
  To resolve this error, you need to unblock the related customer. Here are the steps to do so:
  
  
  Identify the Block Reason:
  
  Go to the customer master data (transaction code XD03 for display).
  Enter the customer number and check the status of the customer.
  Look for any indicators or notes that explain why the customer is blocked.
  
  
  
  Unblock the Customer:
  
  If you have the necessary authorization, you can unblock the customer using transaction code XD02 (change customer).
  Navigate to the relevant section (e.g., Sales Area Data, Company Code Data) and remove the block indicator.
  Save the changes.
  
  
  
  Retry Unblocking the Contact Person:
  
  After unblocking the customer, attempt to unblock the contact person again using the appropriate transaction (e.g., BP for Business Partner).
  
  
  
  Related Information:
  
  Authorization: Ensure that you have the necessary permissions to make changes to customer master data.
  Audit Trail: Keep in mind that unblocking a customer may require documentation or justification, especially in regulated industries.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer data and understanding the implications of unblocking customers.
  Support: If you are unable to unblock the customer or if the reason for the block is unclear, consider reaching out to your SAP support team or system administrator for assistance.
  
  By following these steps, you should be able to resolve the CVP_DP_ILM059 error and successfully unblock the contact person.