CVIV_UI140 - Specify Customer Number as Returns Vendor is Selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIV_UI - Vendor Integration in Business Partner Processing Dialog

• Message number: 140

• Message text: Specify Customer Number as Returns Vendor is Selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIV_UI140 - Specify Customer Number as Returns Vendor is Selected ?

  The SAP error message CVIV_UI140, which states "Specify Customer Number as Returns Vendor is Selected," typically occurs in the context of processing returns in the SAP system. This error indicates that when a returns vendor is selected, the system requires a customer number to be specified in order to proceed with the transaction.
  Cause:
  
  Returns Vendor Selection: The error arises when a user selects a returns vendor in a transaction (like a return delivery or return order) but does not provide a corresponding customer number.
  Configuration Issues: There may be configuration settings in the SAP system that require a customer number to be entered when processing returns.
  Data Entry Error: The user may have overlooked entering the customer number while filling out the necessary fields in the transaction.
  
  Solution:
  To resolve the CVIV_UI140 error, follow these steps:
  
  
  Enter Customer Number: Ensure that you enter a valid customer number in the appropriate field when the returns vendor is selected. This is typically found in the header or item details of the return transaction.
  
  
  Check Configuration: If you are consistently encountering this error, it may be worth checking the configuration settings related to returns processing in your SAP system. This may involve consulting with your SAP administrator or functional consultant to ensure that the system is set up correctly.
  
  
  Review Transaction Data: Double-check all the data entered in the transaction to ensure that all required fields are filled out correctly. Look for any other mandatory fields that may need to be completed.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with. This can provide insights into required fields and common issues.
  
  
  User Training: If this error is common among multiple users, consider providing additional training on the returns process to ensure that all users understand the requirements for entering customer numbers.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions that may not be immediately apparent.
  Transaction Codes: Familiarize yourself with the relevant transaction codes (like VA01 for sales orders, VL01N for deliveries, etc.) that may be involved in the returns process.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform return transactions, as this can sometimes affect the ability to enter necessary data.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.