How To Fix CVIC_UI124 - Navigation is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 124

• Message text: Navigation is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI124 - Navigation is not possible ?

  The SAP error message CVIC_UI124, which states "Navigation is not possible," typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP S/4HANA systems when there is an issue with navigating to a specific transaction or screen. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying data.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the specific transaction or screen.
  Configuration Problems: There may be issues with the configuration of the CRM or S/4HANA system that prevent navigation.
  Missing or Incorrect Data: The data required for the navigation might be missing or incorrect, leading to the inability to access the desired screen.
  System Bugs or Incompatibilities: There could be bugs in the version of SAP you are using or incompatibilities with certain add-ons or customizations.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the transaction or screen. You can use transaction code SU53 to analyze authorization failures.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the navigation paths in the SAP system. Ensure that all necessary components are correctly set up.
  If you have access, use transaction SPRO to review the relevant configuration settings.
  
  
  
  Validate Data:
  
  Ensure that the data you are trying to access is complete and correct. Check for any missing entries or inconsistencies in the data that might be causing the navigation issue.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs are fixed in newer versions or patches.
  Consult the SAP Support Portal for any known issues related to your version of SAP.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SPRO (Customizing), and SE80 (Object Navigator) for troubleshooting.
  Documentation: Review SAP documentation related to CRM or S/4HANA navigation and configuration for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CVIC_UI124 error in your SAP system.