How To Fix CVIC_UI108 - Contact person not required, as customer is a consumer

CVIC_UI108 - Overview

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 108

• Message text: Contact person not required, as customer is a consumer

What causes this issue?

You tried to create a contact person for the customer, though the
specified BP grouping for the customer is that of <LS>Consumer Account
Grouping</>.
Customer based roles with <LS>Consumer Account Grouping</> do not need
additional contact persons.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CVIC_UI108 - Details

• The SAP error message CVIC_UI108 indicates that a contact person is not required for a customer because the customer is classified as a consumer. This typically occurs in scenarios where the customer master data is set up in a way that does not necessitate a contact person, such as when the customer is an individual consumer rather than a business entity.
  
  Cause:
  
  Customer Classification: The customer is classified as a consumer in the system, which means that there is no need for a separate contact person.
  Master Data Configuration: The configuration of the customer master data may not require a contact person for consumer-type customers.
  Data Entry Error: There may be an attempt to enter or modify data related to a contact person for a customer that is not supposed to have one.
  
  
  Solution:
  
  Review Customer Master Data: Check the customer master data to confirm that the customer is indeed classified as a consumer. If the