How To Fix CVIC_UI045 - Cannot delete bank details & due to SEPA mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 045

• Message text: Cannot delete bank details & due to SEPA mandate

What causes this issue?

You want to delete or restrict bank details that are assigned a SEPA
mandate. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First set the status of the mandate to "completed", "reversed", or
"obsolete". If you want to change the bank details and keep the SEPA
mandate, proceed as follows depending on the system settings:
If you have configured the bank details as "time-dependent", use the
change of bank details function ("Change" pushbutton) under the bank
details table.
If you have configured the bank details as "time-independent", you can
allow the bank details to be changed by configuring the value of
constant CVIS in table BPCONSTANTS accordingly. For more information,
see the release note detailing the functions of the SEPA jump from
customer business partners. This release note is also attached to SAP
Note 1821996.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI045 - Cannot delete bank details & due to SEPA mandate ?

  The SAP error message CVIC_UI045, which states "Cannot delete bank details due to SEPA mandate," typically occurs when you attempt to delete bank details that are linked to a SEPA mandate in the SAP system. This error is a safeguard to prevent the deletion of important financial information that could affect payment processing.
  Cause:
  
  Linked SEPA Mandate: The bank details you are trying to delete are associated with an active SEPA mandate. SEPA (Single Euro Payments Area) mandates are agreements that allow for direct debit transactions, and they require valid bank details.
  Data Integrity: SAP enforces data integrity rules to ensure that financial transactions are not disrupted by the deletion of critical information.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check SEPA Mandate Status:
  
  Verify if there are any active SEPA mandates linked to the bank details you are trying to delete. You can do this by navigating to the SEPA mandate management area in SAP.
  
  
  
  Deactivate or Delete the SEPA Mandate:
  
  If you find that there are active mandates, you may need to deactivate or delete the SEPA mandate before you can delete the bank details. Ensure that you have the necessary permissions and that you follow your organization's policies regarding mandate management.
  
  
  
  Update Bank Details:
  
  If you need to change the bank details rather than delete them, consider updating the existing bank details instead of deleting them. This can often be done without affecting the SEPA mandate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific instructions on managing SEPA mandates and bank details.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or references to the bank details in other transactions or records that might prevent deletion.
  
  
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work in SAP is crucial. Familiarize yourself with the processes for creating, managing, and deleting mandates.
  User Permissions: Ensure that you have the appropriate permissions to make changes to bank details and SEPA mandates.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional guidance on handling SEPA mandates and bank details.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.