How To Fix CVIC_UI038 - Cannot change the IBAN for bank details & due to SEPA mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 038

• Message text: Cannot change the IBAN for bank details & due to SEPA mandate

What causes this issue?

You have changed the IBAN for bank details that are assigned a SEPA
mandate. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First set the status of the mandate to "completed", "reversed", or
"obsolete". If you want to change the bank details and keep the SEPA
mandate, proceed as follows depending on the system settings:
If you have configured the bank details as "time-dependent", use the
change of bank details function ("Change" pushbutton) under the bank
details table.
If you have configured the bank details as "time-independent", you can
allow the bank details to be changed by configuring the value of
constant CVIS in table BPCONSTANTS accordingly. For more information,
see the release note detailing the functions of the SEPA jump from
customer business partners. This release note is also attached to SAP
Note 1821996.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI038 - Cannot change the IBAN for bank details & due to SEPA mandate ?

  The SAP error message CVIC_UI038 indicates that there is an issue with changing the IBAN (International Bank Account Number) for bank details due to a SEPA (Single Euro Payments Area) mandate. This error typically arises in the context of managing bank details for customers or vendors in SAP systems that are configured to handle SEPA transactions.
  Cause:
  
  Existing SEPA Mandate: The primary cause of this error is that there is an existing SEPA mandate associated with the bank details. When a SEPA mandate is in place, the IBAN cannot be changed because it is linked to the mandate for direct debit transactions.
  Data Integrity: SAP enforces data integrity rules to ensure that changes to bank details do not disrupt existing financial agreements or transactions.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict changes to bank details when a SEPA mandate is active.
  
  Solution:
  
  Review Existing Mandates: Check if there are any active SEPA mandates associated with the current IBAN. You can do this by navigating to the relevant transaction codes (e.g., BP for Business Partner) and reviewing the mandate details.
  Cancel or Modify the Mandate: If you need to change the IBAN, you may need to cancel or modify the existing SEPA mandate. This can typically be done through the SEPA mandate management functionality in SAP.
  Create a New Mandate: After changing the IBAN, you may need to create a new SEPA mandate that reflects the new bank details.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing SEPA mandates and bank details to ensure compliance with legal and financial regulations.
  Contact Support: If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and SEPA related transactions for managing mandates.
  SEPA Regulations: Understand the regulations surrounding SEPA mandates, as they may vary by country and can impact how bank details are managed.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to address the CVIC_UI038 error and manage your bank details effectively within the SAP system.