How To Fix CVIC_UI038 - Cannot change the IBAN for bank details & due to SEPA mandate

CVIC_UI038 - Overview

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 038

• Message text: Cannot change the IBAN for bank details & due to SEPA mandate

What causes this issue?

You have changed the IBAN for bank details that are assigned a SEPA
mandate. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First set the status of the mandate to "completed", "reversed", or
"obsolete". If you want to change the bank details and keep the SEPA
mandate, proceed as follows depending on the system settings:
If you have configured the bank details as "time-dependent", use the
change of bank details function ("Change" pushbutton) under the bank
details table.
If you have configured the bank details as "time-independent", you can
allow the bank details to be changed by configuring the value of
constant CVIS in table BPCONSTANTS accordingly. For more information,
see the release note detailing the functions of the SEPA jump from
customer business partners. This release note is also attached to SAP
Note 1821996.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI038 - Cannot change the IBAN for bank details & due to SEPA mandate ?

  The SAP error message CVIC_UI038 indicates that there is an issue with changing the IBAN (International Bank Account Number) for bank details due to a SEPA (Single Euro Payments Area) mandate. This error typically arises in the context of managing bank details for customers or vendors in SAP systems that are configured to handle SEPA transactions.
  
  Cause:
  
  Existing SEPA Mandate: The primary cause of this error is that there is an existing SEPA mandate associated with the bank details. When a SEPA mandate is in place, the IBAN cannot be changed because it is linked to the mandate for direct debit transactions.
  Data Integrity: SAP enforces data integrity rules to ensure that changes to bank details do not disrupt existing financial agreements or transactions.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict changes to bank details when a SEPA mandate is active.
  
  
  Solution:
  
  Review Existing Mandates: Check if there are