How To Fix CVIC_UI035 - No mandate for IBAN &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 035

  • Message text: No mandate for IBAN &

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message CVIC_UI035 - No mandate for IBAN & ?

    The SAP error message CVIC_UI035 "No mandate for IBAN" typically occurs in the context of payment processing, particularly when dealing with direct debits or bank transfers. This error indicates that there is no valid mandate associated with the specified IBAN (International Bank Account Number) for the customer or vendor in question.

    Cause:

    1. Missing Mandate: The primary cause of this error is that there is no mandate created for the specified IBAN. A mandate is a legal authorization that allows a creditor to collect payments from a debtor's bank account.
    2. Incorrect IBAN: The IBAN provided may be incorrect or not linked to a valid mandate in the system.
    3. Data Inconsistency: There may be inconsistencies in the data between the customer/vendor master data and the mandate data.
    4. Inactive Mandate: The mandate may exist but could be inactive or expired.

    Solution:

    1. Create a Mandate: If there is no mandate for the IBAN, you need to create one. This can typically be done in the SAP system under the relevant transaction for managing mandates (e.g., transaction code FDM1 for creating mandates).
    2. Verify IBAN: Ensure that the IBAN entered is correct and matches the one associated with the mandate.
    3. Check Mandate Status: If a mandate exists, check its status to ensure it is active and valid. You can do this by reviewing the mandate details in the system.
    4. Update Customer/Vendor Master Data: Ensure that the customer or vendor master data is correctly linked to the mandate. This may involve updating the master data to reflect the correct IBAN and mandate information.
    5. Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing mandates and direct debits to ensure compliance with legal and procedural requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate).
    • Legal Requirements: Understand the legal requirements for mandates in your country or region, as these can vary significantly.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address known issues.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify mandates in the SAP system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.

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