How To Fix CVI_TOOLS_SUPPORT125 - Customer relevant BP Roles not maintained in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 125

• Message text: Customer relevant BP Roles not maintained in customizing

What causes this issue?

The Table TBD002 that stores Customer relevant BP roles for
synchronization is not maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Go to transaction SM30.
Maintain Customer relevant BP roles using the Customizing View
V_TBC002.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT125 - Customer relevant BP Roles not maintained in customizing ?

  The SAP error message CVI_TOOLS_SUPPORT125 indicates that there are customer-relevant Business Partner (BP) roles that have not been maintained in the customizing settings. This error typically arises in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize customer and vendor data between the SAP ERP and the Business Partner model.
  Cause:
  The error occurs when:
  
  The system is trying to create or modify a Business Partner, but the necessary roles that are relevant for customers are not defined in the customizing settings.
  The Business Partner roles that are required for customer data are missing or not properly configured in the system.
  
  Solution:
  To resolve this error, you need to ensure that the relevant Business Partner roles for customers are properly maintained in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO.
  Navigate to SAP Reference IMG.
  
  
  
  Maintain Business Partner Roles:
  
  Follow the path: Cross-Application Components > Master Data Synchronization > Business Partner > Customer/Vendor Integration > Define Roles for Business Partners.
  Here, you can define the necessary roles for Business Partners that are relevant to customers.
  
  
  
  Check Role Assignment:
  
  Ensure that the roles you need (e.g., FLCU00 for customers) are assigned correctly to the Business Partner.
  You may also need to check if the roles are assigned to the correct organizational units.
  
  
  
  Activate the Business Partner:
  
  If you have made changes, ensure that the Business Partner is activated and that the roles are correctly assigned.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, try to create or modify the Business Partner again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: To manage Business Partners.
  CVI: To access Customer-Vendor Integration settings.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on Business Partner roles and Customer-Vendor Integration.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or consulting with your SAP Basis or functional team for further assistance.
  
  
  
  By ensuring that the necessary Business Partner roles are defined and correctly assigned, you should be able to resolve the CVI_TOOLS_SUPPORT125 error.