How To Fix CVI_TOOLS_SUPPORT122 - Perform Detail Compare to view more details

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 122

• Message text: Perform Detail Compare to view more details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT122 - Perform Detail Compare to view more details ?

  The SAP error message CVI_TOOLS_SUPPORT122 typically occurs in the context of the Customer-Vendor Integration (CVI) process. This error indicates that there is a discrepancy or inconsistency in the data between the customer and vendor master records. The message suggests performing a "Detail Compare" to identify the specific issues that need to be addressed.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be differences in the data fields between the customer and vendor records that need to be synchronized.
  Missing Data: Required fields may be missing in either the customer or vendor master data.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the CVI requirements.
  Custom Developments: Custom programs or enhancements may have introduced inconsistencies in the data.
  
  Solution:
  To resolve the CVI_TOOLS_SUPPORT122 error, follow these steps:
  
  
  Perform Detail Compare:
  
  Go to the transaction code CVI_COCKPIT or use the relevant menu path to access the Customer-Vendor Integration Cockpit.
  Use the "Detail Compare" function to compare the customer and vendor records. This will help you identify the specific fields that are causing the discrepancy.
  
  
  
  Review and Correct Data:
  
  Based on the results of the detail comparison, review the identified discrepancies.
  Update the customer or vendor master records to ensure that the data is consistent and complete.
  
  
  
  Check Configuration:
  
  Verify the configuration settings related to CVI in your SAP system. Ensure that the settings align with your business requirements and that they support the integration of customer and vendor data.
  
  
  
  Run CVI Synchronization:
  
  After making the necessary corrections, run the CVI synchronization process to ensure that the changes are reflected across the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific guidelines or recommendations that may apply to your situation.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with the details of the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CVI_COCKPIT, BP (Business Partner), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Check for any SAP Notes that may address known issues related to CVI and provide additional solutions or patches.
  Training and Documentation: Consider training resources or documentation on Customer-Vendor Integration to better understand the process and best practices.
  
  By following these steps, you should be able to identify and resolve the issues causing the CVI_TOOLS_SUPPORT122 error in your SAP system.