How To Fix CVI_SYNC_TAX_NUMBER016 - Customer &1 does not have any tax numbers

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_SYNC_TAX_NUMBER - Error from synchronization of tax numbers

• Message number: 016

• Message text: Customer &1 does not have any tax numbers

What causes this issue?

The customer does not have any tax numbers, however, the assigned
business partner does have tax numbers.

System Response

How to fix this error?

If you are synchronizing tax numbers from the business partner to the
customer, no further action is necessary.
If you are synchronizing tax numbers from the customer to the business
partner, there is a conflict. The synchronization will delete the tax
numbers for the business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_SYNC_TAX_NUMBER016 - Customer &1 does not have any tax numbers ?

  The SAP error message CVI_SYNC_TAX_NUMBER016 indicates that a customer (identified by the placeholder &1) does not have any tax numbers assigned to them in the system. This error typically arises during processes that require tax number synchronization, such as when integrating customer data between SAP systems or when performing data migrations.
  Cause:
  
  Missing Tax Number: The customer master data does not have any tax numbers assigned. This could be due to incomplete data entry or oversight during the creation of the customer record.
  Data Migration Issues: If you are migrating data from another system, the tax numbers may not have been included in the migration process.
  Configuration Issues: There may be configuration settings in the system that require tax numbers for certain operations, and if these are not set up correctly, it can lead to this error.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD02 for change mode).
  Enter the customer number and check the tax number fields in the relevant views (e.g., General Data, Company Code Data).
  If tax numbers are missing, enter the appropriate tax numbers for the customer.
  
  
  
  Data Migration Review:
  
  If this error occurred during a data migration, review the migration files or processes to ensure that tax numbers were included and correctly mapped to the customer records.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to customer master data and tax numbers. Ensure that the system is set up to handle tax numbers as required for your business processes.
  
  
  
  Use of Transaction Codes:
  
  You can use transaction codes like BP (Business Partner) to manage business partner data, including tax numbers.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing tax numbers and resolving related errors.
  
  
  
  Related Information:
  
  Business Partner Concept: In newer versions of SAP, especially with S/4HANA, the Business Partner (BP) concept is used, which consolidates customer and vendor data. Ensure that tax numbers are maintained in the BP records.
  Tax Number Formats: Different countries have different formats for tax numbers (e.g., VAT numbers). Ensure that the correct format is used when entering tax numbers.
  Authorization Issues: Ensure that you have the necessary authorizations to view and edit customer master data.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.