How To Fix CVI_SYNC_TAX_NUMBER011 - Direction for tax number synchronization: Business partner to customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_SYNC_TAX_NUMBER - Error from synchronization of tax numbers

  • Message number: 011

  • Message text: Direction for tax number synchronization: Business partner to customer

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_SYNC_TAX_NUMBER011 - Direction for tax number synchronization: Business partner to customer ?

    The SAP error message CVI_SYNC_TAX_NUMBER011 typically occurs during the synchronization process between business partners and customers in the SAP system, particularly when dealing with tax numbers. This error indicates that there is an issue with the synchronization of tax numbers from the business partner to the customer.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Tax Number: The business partner may not have a tax number assigned, which is required for synchronization.
    2. Inconsistent Data: There may be inconsistencies in the data between the business partner and customer records, such as different formats or missing fields.
    3. Configuration Issues: There may be configuration issues in the system settings related to tax number synchronization.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the synchronization.
    5. Data Model Issues: The underlying data model may not be correctly set up to handle the synchronization of tax numbers.

    Solution:

    To resolve the CVI_SYNC_TAX_NUMBER011 error, you can follow these steps:

    1. Check Business Partner Data:

      • Ensure that the business partner has a valid tax number assigned. You can do this by navigating to the business partner master data and verifying the tax number field.
    2. Verify Customer Data:

      • Check the customer master data to ensure that it is correctly set up to receive the tax number from the business partner.
    3. Data Consistency:

      • Ensure that the data formats for tax numbers are consistent between the business partner and customer records. This includes checking for any leading or trailing spaces, special characters, or incorrect formats.
    4. Configuration Settings:

      • Review the configuration settings for tax number synchronization in the SAP system. This may involve checking the settings in the Customizing (SPRO) related to Business Partner and Customer integration.
    5. Authorization Check:

      • Ensure that the user performing the synchronization has the necessary authorizations to access and modify both business partner and customer data.
    6. Use Transaction Codes:

      • You can use transaction codes like BP (Business Partner) and XD01/XD02 (Customer Master) to check and update the relevant data.
    7. Check Logs:

      • Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
    8. Consult Documentation:

      • Refer to SAP Notes and documentation related to Customer-Vendor Integration (CVI) for any specific guidance or patches that may address known issues.

    Related Information:

    • CVI (Customer-Vendor Integration): This is a process in SAP that integrates customer and vendor data into a unified business partner model.
    • SAP Notes: Check for relevant SAP Notes that may provide fixes or additional information regarding this error.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the CVI_SYNC_TAX_NUMBER011 error in your SAP system.

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